PATREON CUSTOMER CARE INFO FOR MY MEMBERS!
If you have a problem with payment, Lada Ray Patreon page access, any technical issue, or if you have any trouble joining, or understanding how the system works after you've joined -- please contact Patreon help desk!
At the link below fill out a ticket and they'll get back to you. Their usual turnover time is within 24-72 hours for initial response.
Solving any technical issue may take between 1 and 2 weeks, and they will need to correspond with you directly!
I cannot solve the issue for them, as they are the only ones who have access to your info!
LINK: https://support.patreon.com/hc/en-us/requests/new?ticket_form
HOW TO:
If you are a current or prospective member and have issues listed above, please be mindful that I am just a creator, and have NO access to your passwords, access to page or any other of your settings or private info!
Therefore, please first contact help desk @ https://support.patreon.com/hc/en-us/requests/new?ticket_form!
If you aren't getting a response from the Patreon help desk: Please first give them up to 3 days to acknowledge your ticket, and up to 2 weeks to respond and fix the issue! They always do, but their first priority is to help creators, so our sites function smoothly!
If you still don't hear from them (acknowledgement email) after 3 days, or if they do not fix your problem in 2 weeks, repeat request at above link.
If they still fail to respond, feel free to contact me @ Official Business Contact & Customer Care Form or email direct (for those clients and customers who know my email)! I will engage and help you get through to them!
With my help it'll move faster, but please be cognizant that only they can solve your issue, therefore, work with them first!
Thank you for your understanding!
~Lada Ray
If you have a problem with payment, Lada Ray Patreon page access, any technical issue, or if you have any trouble joining, or understanding how the system works after you've joined -- please contact Patreon help desk!
At the link below fill out a ticket and they'll get back to you. Their usual turnover time is within 24-72 hours for initial response.
Solving any technical issue may take between 1 and 2 weeks, and they will need to correspond with you directly!
I cannot solve the issue for them, as they are the only ones who have access to your info!
LINK: https://support.patreon.com/hc/en-us/requests/new?ticket_form
HOW TO:
If you are a current or prospective member and have issues listed above, please be mindful that I am just a creator, and have NO access to your passwords, access to page or any other of your settings or private info!
Therefore, please first contact help desk @ https://support.patreon.com/hc/en-us/requests/new?ticket_form!
If you aren't getting a response from the Patreon help desk: Please first give them up to 3 days to acknowledge your ticket, and up to 2 weeks to respond and fix the issue! They always do, but their first priority is to help creators, so our sites function smoothly!
If you still don't hear from them (acknowledgement email) after 3 days, or if they do not fix your problem in 2 weeks, repeat request at above link.
If they still fail to respond, feel free to contact me @ Official Business Contact & Customer Care Form or email direct (for those clients and customers who know my email)! I will engage and help you get through to them!
With my help it'll move faster, but please be cognizant that only they can solve your issue, therefore, work with them first!
Thank you for your understanding!
~Lada Ray
